You will need VA LGY HUB access to order a Certificate of Eligibility (COE) for the Veteran or to order a VA Case number for an IRRRL. Access will be through the VA LGY HUB starting 11/17/19.
New VA LGY HUB website address:
VA Registration set up video for VA LGY HUB:
Click the hyperlink below to download a copy of the new VA LGY HUB User Guide.
Users without existing VIP (old VA Portal) credentials: After registering for LGY HUB using ID.me; follow instructions for External User Registration for LGY HUB; user registers for new account; new users will need PRMG VA Lender ID 9001150000 and a PIN number (link in Retail Resource Center: https://www.eprmg.net/ResourceCenter/VAForms/RequestingVAPortalCredentials.pdf to obtain current PIN number).
Users with existing VIP (old VA Portal) credentials: After registering for LGY HUB using ID.me; follow instructions for External User Registration for LGY Hub; user has an existing VIP account
Please note, VA is changing their system. If you are currently have credentials for Veterans Information Portal (VIP) you will need to obtain them for the new LGY Hub.
Circular 26-19-25, Change 1: Transition from Veterans Information Portal (VIP) to LGY Hub
The purpose of this Circular is to provide additional guidance and information regarding the Department of Veterans Affairs (VA), Loan Guaranty Service (LGY) migration from the Veterans Information Portal (VIP) to the LGY Hub.
This Circular has been posted to the following URL: https://www.benefits.va.gov/HOMELOANS/resources_circulars.asp