For Reverse Mortgage (HECM) help, you can email HECM411@prmg.net.
If the LO is not licensed in the state of the subject property, the loan will need to be referred to the HECM dept for Origination.
Please find attached a Reverse Referral Form—kindly complete the form in its entirely and return to HECM411.
The HECM Dept will assign the loan to one of their in-house LOs. The In-House LO will then reach out to your borrower, while of course keeping you in the informative loop throughout the process…
Be sure to include any specific instructions in the Referral Form’s “Comments” section.
All HECM loans must be processed by the HECM Dept processing staff.
HECM Training is no longer available on the LMS. For HECM training, please reach out to HECM411@PRMG.NET.
HECM Management Team:
Aaron Boothby - Reverse Divisions Operations Manager
Ron Krueger - HECM Division Manager
Merritt Barber - HECM Division Manager
Carmen Altamirano - HECM Marketing Manager / Education