If you need access to USDA/GUS (Processors only!!!!), you can access the instructions for registration by clicking on the hyperlink below the image.
USDA ITS Service Desk Support Center
For e-Authentication assistance
Phone: 800-457-3642, option 1 (USDA e-Authentication Issues)
NEW GUS help email and include a screen shot of the error message received:
Rural Development Help Desk
For GUS system, outage or functionality assistance
Phone: 800-457-3642, option 2 (USDA Applications); then option 2 (Rural Development)
NEW GUS Goes Live on March 1, 2021
Be prepared. Avoid closing delays. Complete your training today!
The Single-Family Housing Guaranteed Loan Program (SFHGLP) is excited to announce NEW GUS technical training is now available.
We highly recommend that all lender staff holding GUS access privileges complete the NEW GUS training prior to March 1, 2021 in order to be prepared to enter new loan applications into NEW GUS beginning March 1, 2021.
- Fifteen modules available. Most modules take less than 15 minutes to complete.
- No cost to all lenders. Training is provided free of charge.
- Available on-demand. Complete training anytime anywhere with on-demand training modules available in the “USDA LINC Training & Resources Library” under the “New URLA Guaranteed Underwriting System (GUS)” tab.
Remember that our LINC Training and Resources Library contains further guidance and clarifications on the entire transition process.
Have you tested NEW GUS to ensure it’s compatible with your LOS/POS?
Approved lenders are strongly encouraged to test out the NEW GUS before it goes live on March 1, 2021 to ensure compatibility with their LOS/POS. This provides lenders with the opportunity to work out any issues and assure a smooth transition.
Information on gaining access to the New GUS Lender Test Environment is also available in the “USDA LINC Training & Resource Library”.
USDA LINC Training and Resource Library:
SFHGLP Lending Partner Webpage: https://www.rd.usda.gov/page/sfh-guaranteed-lender
USDA URLA Frequently Asked Questions: https://www.rd.usda.gov/sites/default/files/RD-SFH-URLALenderFAQ.pdf
Procedure Notices: https://www.rd.usda.gov/resources/directives/procedures-notices