Consumer Connect - How a Borrower Creates Their Account
Review this guide to understand how the Borrower will create their own account/web portal using Consumer Connect. You can also share this guide with your Borrower so they will know what to expect when completing account creation process. Click on the hyperlink above to access the materials.
| Corporate Office Receptionist | 8am–6pm | M-F | 951-278-0000 |
| IT Department IT/Tech Team LOS Systems (Encompass/DV) Web Portals | 6am-6pm | M-F | 951-547-5712 |
| Broker Concierge | 7am–6pm | M-F | 951-432-3700 |
| Secondary & Lock Desk | 6am–5pm | M-F | 951-547-6110 |
| Compliance | 8am–5pm | M-F | 951-278-0000 |
| Disclosure Desk | 7am–5pm | M-F | 951-278-0000 |
| Appraisal | 6am–6pm | M-F | 951-278-0000 |
| Marketing | 8am–5:30pm | M-F | 951-278-0000 |
| Broker Services | 7am–5pm | M-F | 951-278-0000 |
| Licensing | 7am–5pm | M-F | 951-278-0000 |
| Human Resources | 8am–5pm | M-F | 951-278-0000 |
| Training/Resource Center | 8am–5pm | M-F | 951-278-0000 |
| Reporting/BI | 8am–5pm | M-F | 951-278-0000 |
NOTE:All Office Hours PST M-F
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