Consumer Connect - How a Borrower Uploads Documents
Review this guide to understand how the Borrower can upload their documents using Consumer Connect. You can also share this guide with your Borrower so they will know what to expect during the uploading process. Click on the hyperlink above to access the materials.
| Corporate Office Receptionist | 8am–6pm | M-F | 951-278-0000 |
| IT Department IT/Tech Team LOS Systems (Encompass/DV) Web Portals | 6am-6pm | M-F | 951-547-5712 |
| Broker Concierge | 7am–6pm | M-F | 951-432-3700 |
| Secondary & Lock Desk | 6am–5pm | M-F | 951-547-6110 |
| Compliance | 8am–5pm | M-F | 951-278-0000 |
| Disclosure Desk | 7am–5pm | M-F | 951-278-0000 |
| Appraisal | 6am–6pm | M-F | 951-278-0000 |
| Marketing | 8am–5:30pm | M-F | 951-278-0000 |
| Broker Services | 7am–5pm | M-F | 951-278-0000 |
| Licensing | 7am–5pm | M-F | 951-278-0000 |
| Human Resources | 8am–5pm | M-F | 951-278-0000 |
| Training/Resource Center | 8am–5pm | M-F | 951-278-0000 |
| Reporting/BI | 8am–5pm | M-F | 951-278-0000 |
NOTE:All Office Hours PST M-F
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